Privacy
Policy

Overview

Enforcer RC Boats is a wholly owned subsidiary of Bonzi Sports, Inc., located at 278 Gradle Drive, Carmel, Indiana 46032. This Privacy Policy describes how we collect, use, store, and protect personal information when you visit our website or make a purchase.

By using our website or purchasing from us, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our website.

We may update this policy from time to time. The most current version will always be posted on this page with an updated effective date. We encourage you to review this page periodically.

Information We Collect

When you create an account, place an order, or contact us, we may collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Order history and purchase details
• Communications you send to us (emails, contact form submissions)

We do not store your credit card number, CVV, or full payment card details on our servers. All payment transactions are processed through secure third-party payment processors that are PCI-DSS compliant. See Section 6 for details.

When you visit our website, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the site
• Referring website or search terms used to find us
• Cookie and session data (see Section 7)

How We Collect Information

We collect information through the following means:

• Order forms — when you purchase a product or create an account
• Contact and support forms — when you submit a question or support request
• Email correspondence — when you email us directly
• Cookies and web analytics — automatically when you browse our site (see Section 7)
• Third-party payment processors — information shared back to us after a completed transaction (such as order confirmation and last four digits of card used)

You are never required to provide personal information simply to browse our website. Personal information is only required when placing an order, creating an account, or contacting us for support.

How We Use Your Information

We use the information we collect for the following purposes:

• Processing and shipping your orders
• Sending order confirmations, shipping notifications, and tracking information
• Handling returns, exchanges, and warranty claims

• Responding to your questions and technical support requests
• Diagnosing and resolving issues with products or orders

• Creating and maintaining your customer account
• Allowing you to view your order history

• Analyzing how visitors use our site to improve navigation and content
• Diagnosing technical problems

• Sending important notices about your order or account
• Sending promotional emails or newsletters, if you have opted in (you may opt out at any time)

• Complying with applicable laws and regulations
• Responding to lawful requests from government authorities
• Protecting our rights and the rights of our customers

Sharing & Disclosure

We do not sell, rent, trade, or share your personal information with third parties for their own marketing purposes. Period.

We share limited information only with the following categories of service providers, strictly for the purpose of operating our business and fulfilling your orders:

Your name, address, and order details are shared with shipping carriers (such as UPS, FedEx, or USPS) for the sole purpose of delivering your order.

Your payment information is transmitted directly to our PCI-DSS compliant payment processor. We do not receive or store full credit card numbers. See Section 6 for details.

Our website is hosted on WordPress with WooCommerce. These platforms have access to data necessary to operate the website and are subject to their own privacy policies.

We may use analytics tools (such as Google Analytics) to understand how visitors use our site. These tools may collect anonymized browsing data. See Section 7.

We may disclose your information if required to do so by law, court order, or government authority, or if we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.

In the event that Bonzi Sports, Inc. is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website before your information becomes subject to a different privacy policy.

Payment Security

All payment transactions on our website are handled by third-party payment processors that comply with the Payment Card Industry Data Security Standard (PCI-DSS). Your full credit card number, CVV, and associated sensitive financial data are encrypted and transmitted directly to the payment processor and are never stored on our servers.

Our website uses SSL/TLS encryption (indicated by "https://" in your browser) to protect data transmitted between your browser and our site.

Cookies & Tracking

Our website uses cookies — small text files stored on your device — to improve your browsing experience and help us understand how our site is used. We use the following types of cookies:

Required for the website to function. These include your shopping cart session, login state, and security tokens. You cannot opt out of essential cookies without disabling site functionality.

Remember your preferences (such as language or region) to provide a more personalized experience.

We may use Google Analytics or similar tools to collect anonymized data about how visitors interact with our site — which pages are visited, how long visitors stay, and how they arrived. This data helps us improve our website and does not identify you personally.

You can control and delete cookies through your browser settings. Most browsers allow you to refuse cookies entirely or alert you when a cookie is being sent. Please note that disabling cookies may affect some functionality of our website, including the shopping cart.

For more information about managing cookies, visit allaboutcookies.org.

Data Retention

We retain your personal information for as long as is necessary to fulfill the purposes outlined in this policy, including:

• Order records — retained for a minimum of 7 years to comply with tax and accounting requirements
• Customer account data — retained while your account is active and for a reasonable period after account closure
• Support correspondence — retained for up to 3 years to provide continuity of service
• Analytics data — typically anonymized and retained per the analytics provider's policies

When data is no longer needed for its original purpose and is not required to be retained by law, we securely delete or anonymize it.

You may request early deletion of your personal data at any time (see Section 10 — Your Rights).

Security

We take the security of your personal information seriously and implement commercially reasonable technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmission
• PCI-DSS compliant payment processing (no card data stored on our servers)
• Password-protected customer accounts
• Restricted internal access to customer data on a need-to-know basis
• Regular software and security updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your information, we will notify you as required by applicable law.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

You may request a copy of the personal information we hold about you.

You may request that we correct any inaccurate or incomplete information we hold about you. You can update much of this information directly through your account settings.

You may request that we delete your personal information. Note that we may be required to retain certain information for legal or accounting purposes even after your request.

If you have subscribed to our email newsletter or promotional communications, you may opt out at any time by clicking the "unsubscribe" link in any email or by contacting us at sales@bonzisports.com. Opting out of marketing will not affect transactional emails related to your orders.

Where technically feasible, you may request a copy of your data in a commonly used, machine-readable format.

To exercise any of these rights, please contact us at sales@bonzisports.com or write to us at Bonzi Sports, Inc., 278 Gradle Drive, Carmel, IN 46032. We will respond to all legitimate requests within 30 days. We may need to verify your identity before processing your request.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at sales@bonzisports.com.

If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete that information from our records.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information
• The right to non-discrimination for exercising your CCPA rights

To submit a request to know or a request to delete under the CCPA, contact us at sales@bonzisports.com with the subject line "CCPA Request." We will verify your identity before processing the request and respond within 45 days as required by law. We will not discriminate against you for exercising any of your CCPA rights.

International Users

Enforcer RC Boats ships to customers in over 40 countries. If you are located outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where our servers and operations are based.

By using our website or placing an order, you consent to the transfer of your information to the United States and its processing there in accordance with this Privacy Policy. U.S. data protection laws may differ from those in your country.

If you have concerns about international data transfer in relation to your specific jurisdiction, please contact us at sales@bonzisports.com before placing an order.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Effective Date" at the top of this page
• Post a notice on our website for a reasonable period
• Where appropriate and practicable, notify registered customers by email

We encourage you to review this policy periodically. Your continued use of our website following the posting of changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

We will respond to all privacy-related inquiries within 30 days. For urgent matters, please call us directly during business hours (Monday–Friday, 8:30 AM–4:00 PM EST).